Best banquet hall in Lucknow || Hotel Vaibhav Inn

Data Protection & Guest Trust

Committed to Your Privacy & Personal Data Security

At Hotel Vaibhav Inn, situated at 1/12, near Mithai Wala Chauraha, Vivek Khand 1, Gomti Nagar, Lucknow, Uttar Pradesh 226010, your personal trust and privacy are paramount. Whether you book a room, dine at The Indian Table restaurant, or organize a grand function in our Banquet Hall, we uphold the highest confidentiality and compliance standards under applicable data protection laws.

This Privacy Policy explains what personal information we collect, why we need it, how safely it is handled, and your rights regarding your data during your interactions with our website, reservation desk, and premises.

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Hotel Vaibhav Inn Luxury Hospitality & Guest Trust

256-Bit SSL Encryption

All online booking transmissions and inquiry forms are strictly encrypted.

Zero Third-Party Sales

We never rent, trade, or sell guest contact information to outside marketers.

Statutory ID Compliance

Guest identification is secured in accordance with local police regulations.

Information Governance

Comprehensive Privacy Guidelines

Learn how personal identifiers, stay records, financial transactions, and digital footprints are gathered and protected at Hotel Vaibhav Inn.

Section 01

Information We Collect

To provide seamless hospitality and comply with hospitality regulations, we gather key details when you make a reservation, submit an inquiry, or check into our hotel:

Contact Particulars: Full name, telephone numbers, and verified email address.
Identification Records: Government-recognized photo ID copies (Aadhar Card, Passport, Voter ID, or Driving License) presented upon check-in.
Stay & Dining Preferences: Arrival dates, room preferences, dietary requirements, banquet guest counts, and special accommodation notes.
Transaction Data: Payment verification details and invoice records for room stays, dining bills, and banquet packages.

Section 02

Purpose of Data Processing

Every piece of collected guest information serves a specific, transparent operational need:

Reservation Fulfillment: Generating booking confirmations, room allocations, banquet scheduling, and dining table reservations.
Guest Support & Updates: Sending critical booking vouchers, directions to our Gomti Nagar property, invoice receipts, and check-in assistance.
Service Personalization: Remembering dietary allergies, room preferences, and special occasion requests to elevate your stay.
Legal & Regulatory Mandates: Maintaining statutory guest registers (Form F / Local Police guest registers) as prescribed under Indian law.

Section 03

Data Security & Physical Safeguards

We employ strict technical, electronic, and physical safeguards to safeguard all guest records from unauthorized access, leakage, or loss:

Confidential Server Architecture: Digital reservation databases are fortified with firewalls, intrusion prevention systems, and role-based permissions.
Encrypted Digital Channels: Inquiry forms on hotelvaibhavinn.in are routed through modern cryptographic protocols.
Physical Record Security: Physical guest registration folios and photocopied IDs are stored in locked archives accessible only by certified managers.
Premises Surveillance: Common areas, lobby zones, banquet entryways, and parking lots are monitored by closed-circuit CCTV for guest safety.

Section 04

Payment & Billing Confidentiality

Financial security is handled with rigorous care whether paying direct at our front desk or online:

PCI-DSS Compliant Gateways: Digital card transactions are routed through accredited banking networks; we do not retain CVV numbers or card PINs.
Transparent Billing: Invoices for Deluxe, Executive, and Suite rooms, as well as banquet catering, are itemized without hidden levies.
Direct Payment Security: Point-of-sale card swipes and UPI QR payments at our Vivek Khand front desk are executed across secure cellular banking terminals.
Refund Accounting: Legitimate cancellation refunds are credited back to the original funding source within 7–10 banking business days.

Section 05

Cookies & Website Analytics

Our web platform uses standard web utilities and session cookies to provide optimal browsing ergonomics:

Functional Cookies: Preserve your device display settings, date selections, and inquiry form draft states.
Anonymous Performance Metrics: Aggregate page visit analytics (via Google Analytics) to assess visitor flow without identifying individuals.
Zero Behavioral Retargeting: We do not deploy invasive third-party ad networks or sell ad space on our website.
Browser Controls: You may disable cookies at any time via your browser settings without losing access to room details.

Section 06

Guest Rights & Data Inquiries

You maintain sovereign oversight over your personal information provided to Hotel Vaibhav Inn:

Access & Verification: You may request a summary of the contact and booking details retained in our active hotel management records.
Rectification: If your phone number, email address, or billing designation changes, notify our team to make immediate corrections.
Data Removal & Opt-Out: Request removal from non-essential promotional SMS/WhatsApp lists at any time with zero hassle.
Statutory Retention Limits: Check-in registers and tax receipts are archived strictly for the durations mandated by taxation and law enforcement authorities.

Privacy Policy