Terms And Conditions

Guest Agreement and Transparency

Welcome to Hotel Vaibhav Inn Gomti Nagar

These Terms and Conditions govern your reservation, stay, and utilization of our hospitality amenities at Hotel Vaibhav Inn, situated at 1/12, near Mithai Wala Chauraha, Vivek Khand 1, Gomti Nagar, Lucknow, Uttar Pradesh 226010.

By booking a guest room, dining at The Indian Table restaurant, reserving our Grand Banquet Hall, or using any hotel facilities, you agree to adhere to these terms and policies designed to ensure safety, comfort, and an exceptional guest experience.

Hotel Vaibhav Inn Luxury Hospitality & Guest Trust

Check-In & Check-Out

Standard Check-In: 12:00 PM | Standard Check-Out: 11:00 AM.

Mandatory Photot Id Proof

Govt-approved ID (Aadhar, Passport, Voter ID) required for all adults.

Transparent Hospitality

Honest pricing, zero hidden charges, safe and fully sanitized premises.

OPERATIONAL GUIDELINES

HoteL Policies & Guest Regulations

Please read through our core operational policies regarding accommodation, cancellations, event reservations, dining etiquette, and liability.

Section 01

Room Reservation & Identity Verfication

  • Check-In & Check-Out Timings: Standard check-in begins at 12:00 PM IST and check-out is strictly at 11:00 AM IST. Early check-in or late check-out is subject to room availability and may incur supplemental charges.
  • Government Identification: Per local regulatory authorities, all adult guests must present a valid government-issued photo ID (Aadhar Card, Passport, Voter ID) upon check-in. PAN Cards are not accepted as proof of address.
  • Primary Guest Age: The primary guest registering the booking must be at least 18 years of age.
  • Room Occupancy: Deluxe and Executive rooms accommodate a maximum of 2 adults and 1 child below 6 years (without extra bed). Extra bed charges apply for additional occupants upon prior request.
Section 02

Cancellation Amendments & Refund Policies

  • Direct Room Bookings: Cancellations made 48 hours or more prior to the scheduled check-in time (12:00 PM) qualify for a full refund minus nominal administrative processing charges.
  • Late Cancellations & No-Shows: Cancellations made within 48 hours of check-in, or failure to arrive (No-Show), will result in a retention charge equal to the first night's room tariff plus applicable taxes.
  • Peak Season / Festivities: Bookings during national holidays, festive seasons, and major conferences may follow non-refundable terms specified at the time of reservation.
  • Refund Processing: Approved refunds are credited back to the original payment method within 7–10 business days.
Section 03

Banquet Hall & Event Hosting Terms

  • Advance Deposit: A minimum advance deposit of 30% is mandatory to block and confirm banquet hall dates. The remaining balance must be cleared at least 48 hours prior to the scheduled event.
  • In-House Catering Exclusivity: All event catering is exclusively managed by our culinary division at The Indian Table. Outside food and unapproved external caterers are strictly prohibited.
  • Sound & Music Regulations: In adherence to Gomti Nagar residential zone regulations, loud amplified music and DJ systems must conclude by 10:00 PM IST.
  • Event Postponement: Date rescheduling is subject to banquet hall calendar availability and requires written communication at least 15 days in advance.
Section 04

Dining at the Indian Table Restaurant

  • Operating Hours: Breakfast & all-day dining service operates daily from 7:00 AM to 11:00 PM. In-room dining orders conclude at 10:30 PM.
  • Table Reservations: Reserved tables will be held for up to 20 minutes past the confirmed booking time before being released to walk-in diners during peak hours.
  • Dietary Disclosures: Guests with allergies or specific dietary restrictions must notify our serving staff in advance so dishes can be tailored safely.
  • Outside Food & Beverages: Outside consumable items, personal liquor, and food parcels are not permitted in our main dining hall or public lounges.
Section 05

Guest Conduct , Non Smoking & Safety

  • Strict Non-Smoking Zones: In accordance with Indian regulations, smoking is strictly forbidden in all indoor hotel rooms, corridors, and dining venues. Dedicated smoking points are demarcated outdoors.
  • Property Damage: Any deliberate damage to hotel property, linens, electronic fixtures, or furniture will be charged directly to the responsible guest's final folio.
  • Quiet Hours: Respectful quiet hours are observed between 11:00 PM and 7:00 AM in guest corridors to ensure tranquil rest for all hotel residents.
  • Right of Admission: Hotel Vaibhav Inn management reserves the right to refuse admission or terminate accommodation for guests exhibiting unlawful, disruptive, or abusive behavior.
Section 06

Valet Parking, Valuables & Liability

  • In-Room Safety Lockers: Guests are strongly advised to store jewelry, confidential documents, and electronic valuables inside provided digital in-room lockers. The hotel assumes no liability for unsecured items left in guest rooms.
  • Complimentary Valet Parking: Vehicles are parked at the owner's risk. While our trained valet attendants exercise utmost care, the management is not liable for personal belongings left inside parked vehicles.
  • Force Majeure: Hotel Vaibhav Inn is not responsible for event cancellations, power grid interruptions, or service delays caused by natural acts, civil unrest, or statutory governmental orders.
  • Dispute Jurisdiction: Any legal inquiries or disputes arising from hotel contracts shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh.
Experience Hospitality With Integrity

Rest Assured, You Are in Safe Hands

Whether you are visiting Lucknow for business, family vacations, dining at The Indian Table, or hosting a celebration at our Grand Banquet, enjoy unmatched comfort and unwavering confidentiality at Hotel Vaibhav Inn.

Hotel Vaibhav Inn photo